Effective communication in business even within a small company, is no mean feat. But what is the best way to communicate? Looking back, how did we manage before the invention of computer networking, email and the internet? In the time I’ve been working there have been huge leaps in the way we communicate in business terms. Communication was certainly dealt … Read More
What is quality assurance?
Quality Assurance (QA) can mean different things to different people or companies. The Wikipedia definition states: Quality assurance (QA) is a way of preventing mistakes and defects in manufactured products and avoiding problems when delivering products or services to customers; which ISO 9000 defines as “part of quality management focused on providing confidence that quality requirements will be fulfilled”. At … Read More
Out of the office…well my usual one at least!
A slightly flippant remark to my MD when asked what he could do to improve my work experience resulted in a trip with our Finance Manager Jenny, to our other office in… Malmö, Sweden. I could see this was going to be a great chance to build on my working relationship with Jenny and finally get to see where my … Read More